Case studies

MaiChai

MaiChai is a newly established artisanal tea shop in London that serves gourmet-level loose-leaf tea. They’ve curated a number of loose-leaf teas from around the world and introduced them to the Londoners in a decadent fashion.

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MaiChai

Elevating the Humble Tea

In MaiChai, the humble tea is elevated with concoctions such as Chai Lattes and Jasmin Pearls Green Teas. Indeed, the tea shop is a great alternative to coffee shops if you’re avoiding too much caffeine. With teas that promise antioxidant properties and other health benefits, what’s there not to love?


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Convincing the London Crowd

Introducing this reinvention of the tea to the English, who already had their own near-sacred tea traditions, may be a tough sell to older folks. But fortunately, MaiChai is tapping into the hip, young London crowd who already drink their coffee with all sorts of accouterments besides the usual cream and sugar. 

We were excited to work with MaiChai and brainstorm creative asset ideas. Creative assets are images, animations, videos, and other media files that communicate your company’s identity. In the case of MaiChai, we used food photography and videos to document how they brew and create their tea concoction. With muted filters, the images and videos came out beautifully and on-trend. Next, we focused on the Londoners who would be drinking MaChai tea lattes. Using street photography, we captured relatable images of random Londoners holding the MaiChai cup. The images captured the urban street vibes of the city and how MaiChai fits into that lifestyle. The company was able to use the creative assets we made on their different marketing channels, especially social media. The response from the campaign was very encouraging and MaiChai’s bottom line reflected that.

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MaiChai

SUEG Competitive Edge

Seller Universe lives and breathes growth. Each of our partners in growth and success can tell you that change is an inevitable consequence of desired growth. But we don’t anticipate change; we initiate it.

This means assiduously maintaining accurate records so the value of products and services is never understated. It means curating records and initiating and following up on task deliverables with diligence and passion. Everything affects the bottom line and the potential to scale growth, after all. We help you meet your targets in the short term and with a view to playing the long game, all through careful planning, disruption, and follow-through.

Best of all, we can get you everything you need in-house. Why work with multiple providers that deliver inconsistent results? We give you expert e-commerce solutions all under one roof, from interlocked and collaborative teams who are also passionate about initiating change, and who are all focused on your bottom line. Knowing how to harness our passions is central to Seller Universe’s success and enables us to consistently create positive outcomes for our partners.

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MaiChai

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