How Much does NetSuite Implementation Cost?

NetSuite Implementation and Licensing Cost

Netsuite Implementation and Licensing Cost

Oracle's NetSuite ERP software is a cloud-based solution that enables businesses to scale and quickly expand operations. Key functional areas like financial management, revenue management, inventory management, order management, billing, e-commerce, and CRM are integrated and automated by NetSuite.

Given its robust functions and reputation as one of the leading ERP systems on the market, it comes with a matching price tag. In this article, we will go through the price and upfront cost of NetSuite, as well as any other charges or services you may not be aware of.

Man and woman discussing contract

Small vs Medium and Large corporations

The total NetSuite pricing for implementation cost varies depending on certain factors. One of those factors is the size of the company.

It's far more difficult to predict your NetSuite cost if your business is really large or if you're switching from another ERP. Particularly since you presumably want to transfer all operations from the old ERP to the new one in order to avoid running two distinct ERPs concurrently for an extended period of time. In that instance, you have a lot of modules that are challenging to estimate.

If your organization is smaller in scale, you presumably rely on a patchwork of disconnected systems that you've amassed over time as it developed, with a lot of the gaps being filled in manually with Excel.

This implies that you may install Netsuite gradually, adding a few core modules that will add enormous value while continuing to operate the rest of your business as usual. After that, you can keep including modules as necessary.

NetSuite Levels of Editions

NetSuite offers different levels of editions for NetSuite customers to choose from:

Light edition

The Light Edition is determined by the number of users and employees. To put it simply, businesses with a maximum of 10 users and 50 staff members may select light edition.

NetSuite mid market edition

Although the Mid-Market Edition technically has no minimum user requirement, it is designed for businesses with between 15 and 1000 employees. Additionally, mid market edition's price point would effectively prevent smaller businesses from selecting this level.

The main distinction between light edition and mid market is that at the mid market level, you can add a range of modules and capabilities, including eCommerce, Fixed Assets, and Inventory.

NetSuite enterprise edition

Companies with more than 1,000 employees should choose the Enterprise Edition level. The help you can get from NetSuite and how you interact with the firm are impacted by these tiers. However, levels have a big impact on price. On a per user per month basis, the pricing difference between light edition and mid market is not as significant. But the difference between mid market and enterprise edition is monumental.

NetSuite Implementation Cost

People pointing and looking at graph

The NetSuite pricing for implementation will vary significantly depending on its extent, complexity, and method. However, for the ordinary SMB, the majority of NetSuite setup projects cost between $30,000 and $75,000.

If we assume you choose a fairly straightforward implementation with three modules, carried out by NetSuite, you might anticipate paying at least $35,000 to $40,000. Additionally, you probably won't be able to negotiate a discount as significant as that for the recurring service because the implementation requires paying for actual work hours.

As you may expect, the price will vary depending on how complicated your implementation is and whether you opt to have NetSuite or a Value Added Reseller install it. We'll go over how complexity and extent can affect the pricing in a bit.

Overall, NetSuite pricing can get up to ludicrous amounts, but it can definitely be justified. And to make sure you're getting the most out of your implementation, you might want to think about starting with only a few modules and making sure you're utilizing them fully. 

Having the assistance of a Netsuite specialist or a NetSuite solution provider can be helpful if this is your first time implementing Netsuite. This is because it's challenging to provide instructions for something you've never used.

How Much Does NetSuite Cost Post-Implementation

The majority of small enterprises should budget at least $2,000 to $3,000 a month. Naturally, because NetSuite pricing is individualized for each client, there is a wide range to possibly land on. However, that provides you a general concept of what you're seeing.

In general, the modules you install, the number of users accessing the system, the type of assistance you desire, and your negotiating skills will all have an impact on your expenditures.

Price per user

Like with the majority of SAAS solutions, there will also be a NetSuite pricing element related to the number of users utilizing the system. Each normal user will pay the quoted price of $99 per month.

While that might not seem too bad, if you plan to have the entire organization on Netsuite, the cost might add up very rapidly.

Fortunately, depending on the modules you plan to add, this is typically not the case and at most you'll likely be inclined to get only a few departments on NetSuite software.

For each user who needs NetSuite licenses for full access to the system, you will need one license. A few users require restricted access, in which case these users may use the same login. However, having a single-user NetSuite license subscription agreement for each individual is generally advised from an auditing and accountability perspective.

To give you a simplified overview, there are various user types for NetSuite pricing:

  • Full User License: These have full access to the system and are required to conduct transactions.
  • Employee Self-Service License: For those who log and keep track of their time against projects. They can enter PTOs and make expense reports. They hardly ever use NetSuite.
  • Read-only access: Management teams can access reports and dashboards within NetSuite. A complete user license is still needed for read-only access. Making static reports that management may get as a PDF, CSV, or Excel document is a workaround for this.

General access user

These are either Standard Roles or Custom Roles in NetSuite. A standard role is a pre-defined template role that cannot be altered and is most commonly related to employee occupations like sales representative or accountant. When creating an employee's role, you can select Custom Role if you want to modify it. This user license has a fixed cost of $99/month.

Employee Self-Service

The capability of the NetSuite employee self-service is constrained. Users with access to employee self-service can enter timesheets and costs. The timesheets are utilized for project work as well as daily tasks like entering and approving purchase orders and client bills.

This user is unable to alter the NetSuite environment or read reports like financial statements or employee data because they do not have wide access to CRM or ERP functions. This user license will cost you $19/month, with a 5-person bundle equating to 1 full user access.

Planning and Budgeting

The planning and budgeting user differs from the general access user in that it works with the finance, sales, and service teams to develop driver-based operational and financial predictions for all business units. This license comes at $120/month.

NetSuite Modules

Each of the seven interconnected modules that make up NetSuite uses a common database to gather its data. Users can benefit from the below-discussed module-specific capabilities thanks to this interconnectivity.

Financial module

The Financial Management module provides users with direct connections between accounting and compliance management as well as real-time access to live financial data. Accurate reporting, real-time data, and expedited closings are what users may anticipate.

Practically speaking, NetSuite's financial module is required. It would be highly inefficient to connect all the various business operations without the financial module being able to communicate with them all, which is the goal of any ERP.

Given that it serves as the system's functional center, Netsuite's financial module is exceptionally well constructed. Therefore, if you're going to install Netsuite, be sure to build this module effectively and that your staff is competent in accounting so that you can fully benefit from how powerful this incredibly robust system is.

Customer Relationship Management module

You may keep track of data about your clients and communications with them using NetSuite CRM module. In addition, build a funnel to monitor prospects' progress toward becoming clients. Additionally, it includes more features for managing orders and preparing quotes.

To better track client interactions with their purchasing behaviors, it may be worthwhile to move all of your CRM activities to NetSuite if you just have a limited number of significant customers.

Advanced Inventory

Additionally, NetSuite Advanced Inventory offers. features for more sophisticated inventory requirements. Businesses can rapidly and accurately complete orders thanks to a single, real-time view of all products, inventory, and orders across all selling channels.

Businesses can maintain low inventory costs while meeting customer delivery expectations by using systems for tracking inventory in numerous locations, figuring out reorder points, managing safety stock, and managing cycle counts.

Fixed Assets Management

You can maintain and manage the whole asset lifespan with NetSuite Fixed Assets Management, from creation to depreciation, revaluation, and retirement. 

Multiple depreciation calculation types, handling of depreciating and non-depreciating assets, maintenance schedules, leasing accounting, and insurance are all supported by its comprehensive asset management capability.

NetSuite Module Price

NetSuite is a modular system, as mentioned earlier, and the cost of each module varies. Having said that, if you're considering an implementation that includes Financials, CRM, and another module, you should expect to pay at least $15,000 for it, with an additional minimum of $5,000 for each new module. However, depending on how sophisticated the module is, that NetSuite pricing can change.

You can utilize a NetSuite pricing calculator to get an idea of module pricing within the NetSuite pricing model.

To get a better understanding of module prices and NetSuite ERP pricing, you may contact us here and also get a quotation on NetSuite implementation cost.

Cost of Support and Adjustments

two people shaking hands

There are numerous support tiers available from Netsuite, and they differ in terms of, among other things, the hours during which assistance will be available to you, the methods of communication you can use, and whether you'll have a dedicated support agent.

If you have a skilled Netsuite administrator, you can avoid needing help for many problems, which is why many organizations can get by with one of the lesser tiers of support.

But if you don't have an administrator, support and service will probably cost you about $7,000 a year added to your overall NetSuite pricing.

Every customer who has a NetSuite subscription is eligible for Basic Support. Access to the NetSuite Support User Group and the SuiteAnswers Customer Access Portal for online ticketing of product issues are included in Basic Support.

Additionally, you can anticipate 24/7 essential access and online case filing with 2 authorized support contacts.

Premium support

All of the basic support functions mentioned above, as well as 24/7 services for issues of high severity, are available to subscribers of NetSuite's Premium Support. Additionally, it offers call routing according to product category, severity priority with online case responses, and access to NetSuite's Toll-free Technical Center.

Beyond Premium, there is a third level of service available. NetSuite's Advanced Customer Support (ACS), a managed service that proactively optimizes NetSuite solutions, is available to Premium Support customers. A dedicated solution team in ACS that handles the three layers of ACS assistance is led by a designated customer success manager.

Oracle also provides a range of professional services that are chargeable, one-time tailored solutions for exceptionally special problems.

Can I Self-Implement NetSuite?

There are dozens chances for mistakes to be made during a NetSuite self-implementation, some of which can be expensive. As discussed earlier, NetSuite pricing can be costly but the increase in company efficiency will return your investment overtime.

Additionally, the cost for any mistakes made during self-implementation process may be much more than the initial NetSuite pricing to begin with.

Ideally, it is always better to approach NetSuite solution providers for NetSuite ERP implementation and NetSuite licensing.

Negotiating for NetSuite Cost

Except for the licenses, which were mentioned at list price, the majority of the pricing mentioned up to this point assumes a reasonable reduction was negotiated.

We won't delve into negotiation strategies here, but suffice it to say that you can get freebies tossed in since they frequently have a negligible actual cost to NetSuite. If you are seeking to buy close to their financial term end, you can also obtain substantially higher discounts.

Overall, a discount of 20–30% is very doable, and strong negotiators have succeeded in getting even bigger discounts.

If you have a long-time NetSuite partner or NetSuite consultants, this would be even better as it gives you an avenue to negotiate better deals.

Conclusion

There is no inherent financial benefit whether you license NetSuite through a top NetSuite Solution Provider like SUEG or with NetSuite directly. The same price sheet is used by everyone!

It ultimately boils down to who will fight the hardest to negotiate in your favor and offer the most complete solution at the most affordable price, something SUEG excels at!

Contact us here so we can talk about integrating Oracle NetSuite ERP in your business processes.

OUR BRAND PARTNERS

Our Partners in Success and Growth

Elements logo.
Boosted
Owl
Olsam
Polytek
contact us

Let's take the first steps now to grow and scale your e-commerce business.